We are looking for an experienced Front Office Team Leader to supervise front office operations and ensure exceptional guest service.

KEY RESPONSIBILITIES -

• Supervise the Front Office team.
• Ensure smooth daily front office operations.
• Handle guest concerns and resolve complaints.
• Train and support Front Office staff.
• Maintain service standards and operational procedures.

QUALIFICATIONS -

• Diploma in Hospitality Management or related field preferred.
• Minimum 2 years' Front Office experience with supervisory responsibilities.
• Strong leadership and communication skills.
• Good command of English and computer literacy.